Privacy Policy

Effective date: 4 January 2026

360 Web Agency (‘the agency’, ‘we’) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store and protect your information when you visit https://360webagency.com or use our services.

1. Information we collect

We may collect the following information.

Information you provide to us

• name;
• email address;
• phone number;
• company name;
• billing information;
• project requirements and correspondence.

Information collected automatically

• IP address;
• browser type;
• device information;
• operating system;
• pages visited;
• referring website;
• usage statistics.

2. How we use your information

We use the information collected to:

• provide the services requested;
• communicate with our clients and prospects;
• manage projects;
• improve how the website works;
• improve the user experience;
• process payments;
• comply with our legal obligations;
• prevent fraud and abuse.

3. Legal bases for processing

Where the GDPR and the Swiss Federal Act on Data Protection (nFADP) apply, we process personal data on the basis of:

• the performance of a contract;
• our legitimate interests;
• your consent;
• our legal obligations.

4. Data sharing

We do not sell your personal data. We may share information with:

• our hosting providers;
• our cloud service providers;
• our payment providers;
• our analytics providers;
• our professional advisers;
• the authorities, where required by law.

All these third parties are required to apply appropriate security measures.

5. International transfers

Your information may be processed and stored in countries outside Switzerland or the European Economic Area. In that case, we put in place the appropriate safeguards required by applicable law.

6. Data retention

We keep personal data only for as long as necessary to:

• provide our services;
• fulfil our contractual obligations;
• comply with our legal obligations;
• resolve any disputes.

7. Security

We apply reasonable technical and organisational measures to protect personal data against:

• unauthorised access;
• loss;
• misuse;
• disclosure;
• alteration.

However, no method of transmission or storage is completely secure.

8. Your rights

Depending on the applicable law, you may:

• access your personal data;
• have inaccurate data corrected;
• request its deletion;
• restrict its processing;
• object to its processing;
• request its portability;
• withdraw your consent.

You can exercise these rights by writing to us at the address below.

9. Links to third-party websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Protection of minors

Our services are not intended for people under 16. We do not knowingly collect information about them.

11. Changes to this policy

We may update this privacy policy periodically. Changes take effect as soon as they are published on this page.

12. Contact

360 Web Agency

Website: https://360webagency.com

Email: contact@360webagency.com